Beliora provides reliable international shipping solutions for wholesale customers worldwide.

Available Shipping Options

Choose the shipping method that best fits your business needs:

• DHL Express
• EMS
• Customer's Preferred Freight Forwarder

Import Requirements

We can provide export-related documents such as MSDS, COA, Certificate of Origin, and other required documentation upon request, depending on the product and brand.

Please note that import regulations vary by country. Buyers are responsible for ensuring compliance with local customs, import requirements, and product registration regulations.

Shipping Terms

Unless otherwise agreed, shipments are supplied under EXW (Ex Works) terms.

Buyers are responsible for:

• International freight costs
• Import duties and taxes
• Customs clearance
• Any local handling or storage fees

Customs & Duties

If a shipment is refused due to unpaid customs duties or import taxes, any return shipping and handling costs may be deducted from the applicable refund.

Freight Rates

Shipping costs are quoted based on the selected carrier and destination. Freight charges are subject to change according to carrier pricing and fuel surcharges.

Freight Forwarder Service

If you work with a freight forwarder in South Korea, we can deliver your order directly to their warehouse. Any applicable domestic transportation charges will be included in the commercial invoice.

Worldwide Distribution

Our fulfillment center is located in South Korea, allowing us to supply authentic K-Beauty products to business partners around the world efficiently and securely.

We ship to customers worldwide.

Orders are shipped via DHL, Fedex and UPS.

Shipping costs are calculated based on shipment from South Korea to the destination country.

We are unable to ship to the following addresses: P.O. Box, APO, FPO, or DPO addresses.

※ If your order requires shipment via a freight forwarder, please contact us prior to placing your order.
Contact: partners@adalinegroup.com

Customers are responsible for any import duties, taxes, customs clearance fees, or other charges imposed by their local customs authorities.

We will try to process your refund within 8~10 working days of receiving the returned parcel (provided it meets our refund policy requirements).

PLEASE NOTE
1. Depending on your bank, it can take up to 3-4 working days for your refund to fully process back to your account.
2. The amount can only be refunded to the card used to initially place the order.
3. We can not be responsible if the refund is subject to admin processing fees put in place by your bank.

If it seems you didn't receive a confirmation email, please follow our check-list below;

1. Please check your spam folder
2. Please check all email accounts. sometimes, during the checkout stage it might auto-fill an alternative email address. Please double-check alternative accounts first
3. Did you use apple pay or Paypal? Sometimes express checkout options might send a text. or an alternative email address (This depends on your personal settings within the apps used to pay) If you setill can't locate the confirmation, and are adamant that you have been charged,
4. Please contact us HERE